FAQ Content Management System
Administrate users, groups, news, categories, FAQ records, attachments, comments, glossary items, and stop words in the password-protected administration backend.
phpMyFAQ is a mobile-friendly, multilingual, AI-ready, scalable, completely database-driven FAQ software and offers the following features — from single FAQ sites up to enterprise ready integrations:
Administrate users, groups, news, categories, FAQ records, attachments, comments, glossary items, and stop words in the password-protected administration backend.
Assign permissions to users and groups, create users and user groups with permissions and category and even record restrictions for viewing and creating/editing content. You can secure the whole FAQ frontend.
Users can easily find questions and answers with search across all languages or one category. You also get a list of the most popular searches and a graphical report. Elasticsearch and OpenSearch greatly improve the search experience.
Add your company's OpenLDAP or Microsoft Active Directory user management to phpMyFAQ for authentication, or secure the whole FAQ via HTTP authentication. Various Single Sign-On services like Shibboleth or NTLM are supported.
phpMyFAQ supports LDAP Data Mapping (e.g. against Microsoft Active Directory and Microsoft EntraID), including multi-domain authentication against an ADS Global Catalog. Multiple AD servers can be configured.
All users can add questions for others to answer, answer open questions, or add translations for existing FAQ records. User-generated entries are enabled by administrators.
Analyze user paths through your FAQ via built-in tracking, analyze quality with voting statistics and view counts on each FAQ. Download an extended reporting sheet as CSV.
Store old entries in wiki-like revisions, so you can switch back to previous versions of an FAQ entry.
Backup and restore all database content with one click, including verification of the backup.
Get more feedback from users and visitors by allowing comments on your questions and answers.
When a user submits a new question, phpMyFAQ automatically tries to answer it via full-text search across existing FAQs.
phpMyFAQ supports rewrite rules for Apache and nginx, lists FAQ articles in alphabetical order, generates XML sitemaps for search robots including GoogleBot, and supports rich snippets for Google.
Export as PDF (including a Table of Contents) and JSON files. Import existing FAQs in CSV format.
phpMyFAQ uses graphical captcha, bad word lists, and IPv4/IPv6 banlists to prevent spam.
phpMyFAQ is AI-ready with an integrated MCP server, so you can use phpMyFAQ together with AI clients.
phpMyFAQ supports a plugin system to extend its functionality. Install and remove plugins easily.